La web sigue sin ir, pero podeis consultar por teléfono:
Question: Is my nuvi impacted by the nuvi battery PCB recall?
Answer:
Garmin is voluntarily recalling certain nuvi devices that contain a specific battery that was manufactured by a third-party supplier within a limited date code range. Garmin has identified potential overheating issues with the use of these batteries in certain nuvi devices with a specific printed circuit board (PCB) design. Additional information about the nuvi battery PCB recall can be found in Service Alert Number: 1035.
The models that may be impacted by the nuvi battery PCB recall are the 200W, 250W, 260W, 7xx and 7xxT (where xx is a two-digit number). To determine if your unit is affected, please visit www.garmin.com/nuvibatterypcbrecall and enter your nuvi’s serial number. If your unit has the specific PCB design and contains a battery from the specific date range, you will be given instructions on how to return your nüvi for a battery replacement at no charge.
You should not attempt to remove or service the battery on your own; all battery replacements must be serviced through Garmin's authorized service provider.
If you do not have web access, you may contact Garmin through one of the phone numbers below:
* In the United States and Canada, call (866) 957-1981
* In North America and South America outside the U.S. or Canada call (913) 397-8200
* In Europe, Middle East, and Africa, call +44 870 850 1242 or 0808 238 0000
* In Asia, call 886/2.2642.9199
* In Australia, call 1800 113 738; and in New Zealand call 0800 427 652
Repair time will vary, but you should expect an average of 10-14 business days. Additional shipping time may be required for some areas.
Garmin sincerely regrets the inconvenience that this recall has caused and is making every effort to cooperate with customers, dealers, and regulatory agencies worldwide to ensure all parties are assisted according to national regulatory standards.
Last modified on: 08/27/2010
los modelos que pueden verse afectados son: 200W, 250W, 260W, 7xx and 7xxT, donde xx son dos números cualesquiera.
También puede llamarse al +44 870 850 1242 o al +44 0808 238 0000
